FREQUENTLY ASKED QUESTIONS


Create your gaming community with ExileServers, the original $5 per GB host.
What are your server specs?
Our company-owned nodes are:
Intel Xeon E5-1650v3 CPUs
DDR4 ECC RAM
Crucial SSDs
1Gb/s Connections with DDoS protection
We still utilize many nodes based on Xeon E3-1240v3s
Where are your servers located?
We have these locations:
Phoenix, AZ
Dallas, TX
Ashburn, VA (coming soon)
We are also currently working on a European server location!
Do you allow us to use any mods or server jars we want?
Yes! We allow you to upload any jar file you want!
How long does setup take?
All our services setup automatically. If your server does not seem to work after purchase please submit a ticket!
What happens if I don't pay?
We have a 2 day grace period before the server is marked suspended, which just turns it off. When your payment is recieved the server will automatically be unlocked with no changes to the files being made. If you do not pay within 14 days the files will be removed, and the server marked "terminated."
Do you provide MySQL databases?
Yes! All our Minecraft hosting plans come with MySQL built-in for use with plugins.
What control panel do you provide?
We provide a customized version of Multicraft which gives you full control of your server, including a built in FTP client.
Do I get full access and control of my server?
Yes! Through Multicraft and FTP you will have full control of your Minecraft server.
Can I use a modpack on my server?
Yes! You can install any modpack you would like to use, our support will assist you with installations if needed, submit a support ticket for assistance.
Can I upgrade/downgrade my package in the future?
Yes! If you submit a support ticket we can handle all upgrade and downgrade requests for you.
Can I purchase my plan at a quarterly/semi-annual/annual rate?
Yes! You can select any of these payment options during our checkout.
Like what you see?
We would love to host all of your game server needs, check out our services below!